Tampered ATM Machine Discovered

Alameda Police Department Thieves attached a skimmer device on top of the ATM machine at Bank of America to steal patrons card information.

Tampered ATM Machine Discovered

The Alameda Police Department (APD) is warning residents to be vigilant when using automated teller machines (ATM) after an ATM service technician located a “skimmer device” at the South Shore Center Bank of America.

The service technician located the device on Monday, Nov. 29.

It appears people have been targeting Bank of America ATMs and customers using California Employment Development Department (EDD) debit cards. EDD cards typically do not have an EMV security chip, making it easier for the skimming devices to obtain account information embedded on the magnetic strip.

APD said in a Facebook post that the technician located a replica of the machine’s mirror and camera bar attached to the ATM that contained a pinhole camera. It is possible the device was installed up to four weeks ago. Alameda police officers are working with Bank of America to review security footage to identify the involved parties.

APD said if you used the machine recently they recommend changing your Pin number or continuing to monitor your statements and immediately report any fraudulent activity to the bank to reverse any inaccurate charges.

Sophisticated skimmer devices can be hard to detect. The safest alternative is to arrange for transactions to be made in person. Consider transferring EDD funds into an account protected with an EMV-chipped card. Never use an ATM that appears damaged or altered. Always cover the PIN pad with your hand when you enter your PIN. APD is encouraging the community to review their banking statements.

If you or someone you know believe you may have been impacted, please contact your banking institution and file a report online at https://www.alamedaca.gov/Departments/Police-Department/File-an-Online-R....