Power Company to Update Meters
Alameda Municipal Power (AMP) is taking steps to transform its service with the launch of a new technology program called Energy inView. Beginning next month, AMP’s meter-installation contractor, Professional Meters, Inc. will begin replacing the traditional analog meters with Smart Meters, which are capable of two-way communication between customers and AMP.
AMP expects to complete installation for all its residential and commercial customers by December 2017. The utility will notify customers prior to their scheduled meter upgrades.
“The meters are the first step to help modernize Alameda’s electric infrastructure to prepare for the future,” AMP General Manager Nico Procos said. “Ultimately, this technology will allow our customers to have many choices for energy management and enhanced interaction with AMP.”
Smart Meters will send usage information wirelessly to AMP, eliminating the need for AMP to access customers’ properties each month. These meters will report outages via an electronic signal to AMP. Customers won’t need to call AMP to report an outage, and AMP will be able to restore power more quickly. The new technology will allow AMP to create potential new rate options that may benefit customers.
In addition, AMP is developing new mobile options and account-management tools to allow customers to pay their electric bills from any device, anywhere, and anytime. Customers can also sign up for text alerts on how much energy they’re using or when their bills are due. Plus, they will have the option to track their energy use for every hour of the day.
Capital improvement money and funds from the short-term sale of AMP’s renewable energy credits will pay for the Smart Meter Installation. Customers can learn more about AMP’s Energy inView program at www.alamedamp.com/inview.