Alameda is “At Your Service”
The city’s Community Development Department recently unveiled a new customer service initiative to improve the building permit process. “Alameda At Your Service” is a three-part program to help businesses secure building permits more quickly.
Depending upon the size and scope of the work, businesses receive self service — over-the-counter permits done on the spot; express service — permits approved in seven days; or full service — one-on-one assistance for complex development projects or economic development initiatives.
With full service, the department assigns applicants to a project liaison to help them navigate through the city’s process, as well as help with outside agencies.
Full service also allows businesses the opportunity to have a pre-application meeting to review plans with a multi-departmental team.
Applicants will hear direct feedback from the plan check staff in various departments prior to submitting their final plans. The goal is to get a good set of plans the first time, so projects can move forward quickly.
For more information visit the Community Development Department’s page on the City of Alameda’s website at: www.alamedaca.gov/permits/alameda-your-service.
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